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  • Privacy Policy

    At City Shop Online Store(http://www.cityshop.com.cn, the 'our site', 'this site', 'us', 'we', or 'our'), we are concerned about the security of our customers' personal information. Accordingly, we recognize and respect the importance of maintaining the privacy of our customers while they shop on this website, and as a result, we have established this Privacy Policy. We have provided you with this policy statement to inform you of the kinds of information. We will gather and use your personal information carefully and sensibly. We receive and store any information you enter on our site; we will use and share this information for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you. We encourage you to review the Privacy Policy below carefully before visiting and using this site. When you voluntarily provide us with your information, you consent to the gathering, using and sharing information in accordance with the terms of this Privacy Policy.

    When you register in our site, PRIVACY POLICY is a part to CUSTOMER AGREEMENT, please review it carefully.

    1. What information we gather?

    In order for you to purchase on this site, you may provide your contact information (such as name, address, post code, telephone number, and e-mail address) to complete a registration. When you order from this site we may collect certain delivery information (such as an alternate contact, address, and telephone number in the event you are not available to accept delivery) and financial information (such as the way you make the payment). In order for you to purchase products that we offer via this site, we require you to provide us with information that personally identifies you and please keep updating them.

    Additionally, we automatically track and collect certain types of information whenever you interact with us, including your URL and IP address, the type of Web browser you are using, the language you prefer, the date and time you are visiting, the site page you have visited and so on. Like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses cityshop.com.cn.

    2. How we use the information gathered?

    We will not sell, transfer or leak any personally identifiable customer information to third-part excluding our site. The information you provided via oral, written and/or media forms, we use them only as described below:

    • While providing services such as online booking, technical support and marketing, the website and the related service providers will have access to information gathered, which however will be used strictly within the service scope.
    • Our employees at customer service centre will review the information you provide while responding to your questions about the product and service at our site.
    • When you consent to receiving material such as product information, promotional mailings and activities information through e-mail or SMS message from us, the information about you would be share by us and our affiliated businesses partners. Also, those materials include the promotion and activities information from our site and our business partners. We do have right to manage and control the information we forward from our business partners, but we are not responsible to assume any consequences arise from them.
    • We do review the resume and related documents you submit within hiring process, this information only used by intra staffs.
    • Under specific legislative and legal requirements, we will disclose certain information accordingly.
    • In order to safeguard the legitimate rights of our site, also to protect and defend the rights, property and security of others, we will disclose relevant information.

    3. Use of Cookies

    City Shop uses cookies to identify you and the data you have been used, which allow our systems to remember your shopping cart, and other shopping information, as you browse our site. By allowing our systems to set a cookie on your computer, you will not have to log in the password more than once per visit, thereby saving you time while on our site. Moreover, cookies also enable us to learn your interests and enhance your experience on our site.

    Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser. You can block or otherwise reject our cookies by instructing your browsers. If you prevent your browser from accepting our cookies, you may still use our site, but certain aspects of the shopping experience with City Shop may be impacted.

    4. Account Information Amendment

    In order to improve our service quality, please keep all your account information current, including address, payment information, telephone number, e-mail address, and alternate receiver for your order. You can edit your information in the following ways:

    • In the setting section on Your Account, you can update your information, modify your password, and also manager the setting related subscription preferences.
    • Or contact our customer service center at 400-811-1797.

    5. Privacy Safety

    We will exercise commercially reasonable efforts to ensure that your information remains confidential. In order to prevent any lost, abuse, reveal, modification and unauthorized access, we work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) technology, which encrypts information you input.

    To prevent you information being revealed when you make a transaction at our site, all sensitive financial issue (including debit/credit card verified and payment confirmation) are processed by relevant banks directly, our site does not retain the correlate data.

    6. About Links

    Our site includes third-parties (not our intra companies) advertising and links to other web sites, however, we do not take responsibility for the privacy policy of these web sites. We encourage you to review and understand their privacy policy.

    7. Amendment to This Policy

    We reserve the right to make changes to privacy policy in our site. We may amend this policy at any time by posting the amended terms post notice on bulletin board. Therefore, we suggest you review the newest content of the policy while visiting and using our site.

    8. Questions and Feedbacks

    In addition, City Shop welcomes feedback concerning its privacy policy. Please send your comments and questions to customerservice@cityshop.com.cn

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